Privacy Policy
LAPC-OK recognises the importance of protecting your personal data, whatever its nature, and we value honesty and transparency above all, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Therefore, and with the entry into force of the new European Union General Data Protection Regulation (EU 2016/679), LAPC-OK has developed a set of security measures aimed at protecting your data, which we reflect in our Privacy Policy.
However, if you have any questions regarding this Policy you can contact us at the following email address: geral@lapc-ok.pt or by letter addressed to: LAPC-OK, Av. General Humberto Delgado, nº 92 4º Andar, 6000-081 Castelo Branco.
COMPANY IDENTIFICATION
1.1 This website and the corresponding privacy policy are managed by LAPC-OK, Av. General Humberto Delgado, nº 92 4º Andar, 6000-081 Castelo Branco, with the VAT number 189012935.
1.2 By browsing our website you consent to the terms described in this Privacy Policy.
OUR PRINCIPLES
2.1 Respect for the client’s wishes
We respect the privacy and security of your personal data, which is why we endeavour to respect the customer’s wishes and their autonomous, free and uncomplicated management of their privacy preferences. Therefore, if you disagree with any point mentioned in this Policy, you can object at any time by contacting us at the following email address: geral@lapc-ok.pt or by letter addressed to: LAPC-OK, Av. General Humberto Delgado, nº 92 4º Andar, 6000-081 Castelo Branco. We will do everything possible to fulfil your wishes and respect your concerns.
2.2 Good practices
LAPC-OK, as the personal data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.
2.4 Strict necessity
When processing data that can identify you personally, directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.
COLLECTION AND PROCESSING OF PERSONAL DATA
3.1. The personal data collected and processed by LAPC-OK is only that which you expressly and unequivocally volunteer on the forms on this website.
3.2 The personal data collected is: name, gender, date of birth, email, mobile phone, address, VAT number.
PURPOSE OF PROCESSING PERSONAL DATA
4.1. Your personal data is collected and processed by LAPC-OK only for purposes strictly linked to the use of this website, the services associated with it and the sale of products, management and improvement of the Loyalty Programme, direct marketing and customer support management.
4.2. LAPC-OK always endeavours to maintain the relationship with its customers and provide them with the appropriate benefits, information and relevant content related to our brand. Your data will only be processed for these specific, explicit and legitimate purposes and will not be processed in any way incompatible with them. The data collected and processed is adequate, relevant and not excessive in relation to these purposes.
4.3 When you browse our website, we collect cookies. Depending on your management of Cookies on our website and your interaction with us, we use some information collected by Cookies to ensure the proper functioning of the website, highlighting the proper display of content, remembering your basket, remembering your registration, adjusting the resolution of your screen, to improve our offers, among others. This information includes registration data, your location, the duration of your session, the products you have selected, your equipment, your browser and your IP address. You can manage your consent to cookies in your Customer Area on our website;
4.4 When you browse our website and subsequently visit platforms where there is an advertising format (social networks, google and other partners of these networks) you may be impacted by adverts from our brand. We will also use the data to reach new potential customers who may be interested in our products.
CONSENT
Respect for the customer’s wishes is one of LAPC-OK’s main concerns when it comes to processing their personal data. Therefore, you will be asked for your explicit and unequivocal consent in all data processing that is not strictly necessary for the fulfilment of the purpose in question, such as the provision of services and shipment of purchased goods.